Strategic Advantages of Partnering With a Managed Service Provider

September 6, 2023September 6, 2023

Choosing the right MSP can save your business money in several ways. A qualified MSP has a pool of experts that can handle most IT-related business processes and keep you from paying hefty hardware, software licensing and IT infrastructure costs. Your internal team may be spending a disproportionate amount of time firefighting issues and can’t spend enough time on projects that drive your organization forward. An MSP will eliminate inefficiencies and help you save money.

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Eliminate Inefficiencies

If your business processes and technology systems aren’t working smoothly, it can be time-consuming to resolve issues. And that eats into the time your team could dedicate to activities that grow your business. Your MSP should be able to solve problems quickly so your business can return to work. But if they use a break/fix method, waiting until something breaks before addressing it, it will take longer to recover, and your team will be distracted from growing the company.

Look for an MSP that is a good fit for your industry. Healthcare businesses, for example, require an MSP that understands the specific language and processes of the industry — and the urgency of responding to errors quickly. This allows them to avoid mistakes that would have expensive consequences for patients. It also helps to work with an MSP that can handle various technologies. This makes them a great fit for the complexities of modern business environments.

Reduce Costs

With many IT service providers vying for your business, it’s important to consider whether they are transparent and honest about their pricing. A quality MSP will outline all their fees in advance. A good MSP will also include the cost of system upgrades in their prices. The best MSPs, like Arctic IT, will also offer proactive monitoring. This means that they will catch mistakes before they become full-blown disasters. This will save your company money and prevent the need to pay for costly repairs down the road. A quality MSP will have a deep pool of talent at their disposal. This enables them to secure significant cost savings for your contingent labor program through outcome-based pricing, reduced third-party recruitment fees and staffing benchmarking. The MSP will also be able to source talent across geographies, giving you greater agility and resilience to meet your business goals. You can scale your business without breaking the bank by reducing costs.

Boost Efficiency

A reputable MSP will take on the responsibilities and costs of IT infrastructure, planning, network administration, cybersecurity, and other IT services that may be outside your team’s scope. This eliminates the need to hire and train new employees for these core IT functions, saving your business money on overhead. A good MSP will provide a seamless experience that frees your in-house IT team to focus on strategic projects that will accelerate your business’s growth. For example, healthcare organizations that partner with an MSP will be able to handle distracting, non-strategic tasks like new employee onboarding processes or managing a help desk. This allows your teams to practice at the top of their license, boosting satisfaction for everyone involved, including patients. An MSP will also handle the complexities of compliance standards like PCI DSS and HIPAA, eliminating the risk of hefty fines or reputation damage that could jeopardize your company’s future. This alone could save your internal team thousands of hours in the long run.

Scale With Confidence

As a business grows, its needs and operations will evolve. A reliable MSP can help you manage these changes with ease and confidence. For example, a growing company may need to hire new talent to handle new systems or processes that were not previously in place. A good MSP can help you find talent faster and more efficiently, freeing time and resources for other tasks. Furthermore, a growing company may need to protect itself from cyberattacks and natural disasters. A good MSP can provide full protection, including backup, offsite storage and crisis management solutions. As a result, MSPs can offer technology services at a much lower cost than an enterprise can achieve internally while providing higher quality and flexibility. This scalability is thanks to the fact that they have access to the expertise, tools and technologies that are otherwise out of reach for smaller businesses.